Frequently Asked Questions

Everything you need to know about APTHCRY style and service.

How long does shipping take?

Standard domestic orders are typically processed within 1-2 business days and arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic exchange or refund.

How should I care for my APTHCRY garments?

To preserve the quality and fit of our premium fabrics, we recommend machine washing cold with like colors and hanging to dry. Avoid bleach and high-heat tumble drying.

Do you restock sold-out items?

We focus on limited-run collections to maintain exclusivity, but we occasionally restock core essentials. Sign up for our newsletter or click 'Notify Me' on the product page to stay updated.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Shop Pay.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed, contemporary fit.